Copyright & DMCA Policy

1. Introduction

We respect the intellectual-property rights of others and expect everyone who uses Folo to do the same. This policy explains how to notify us of content you believe infringes your copyright, how an affected user can dispute a removal through a counter-notification, and how we handle repeat infringers. It is designed to comply with the notice-and-takedown procedures of the US Digital Millennium Copyright Act (17 U.S.C. § 512), and to operate alongside our obligations under UK and EU law.

This policy covers copyright only. If your report concerns non-consensual intimate imagery, a sexual deepfake, or content sexualising a minor, use the in-product Report action instead; see our Acceptable Use Policy.

2. Designated contact for copyright notices

Send a copyright notice to dmca@folo.co with the subject line "DMCA Takedown Request", or by post to Social Commerce Ltd, 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.

Folo's own Designated Agent has not yet been registered with the US Copyright Office's Designated Agent Directory. Until that registration is complete, this contact still receives and processes copyright notices under this policy.

3. What a valid notice must include

A copyright notice may be submitted only by the owner of the right allegedly infringed, or someone authorised to act on their behalf. A valid notice should identify the copyrighted work, identify the material you claim is infringing and where it is located, include your contact information, a statement that you have a good-faith belief the use is unauthorised, a statement made under penalty of perjury that the information is accurate and that you are authorised to act, and your signature.

A notice or counter-notice is a formal legal statement. Knowingly making a material misrepresentation in either may expose you to liability under 17 U.S.C. § 512(f) and, outside the US, under other laws.

4. Counter-notification

If you believe content you posted was removed or disabled by mistake or misidentification, you may submit a counter-notification identifying the material, stating under penalty of perjury that you have a good-faith belief it was removed in error, and consenting to the jurisdiction of the relevant federal court. We will forward a valid counter-notification to the original complainant and may restore the content after the time period the DMCA allows, unless the complainant files a court action first.

5. Repeat infringers

We may disable or terminate the accounts of users who repeatedly infringe copyright. We have not published a fixed strike number; we apply this policy on a reasonably-implemented, case-by-case basis, consistent with how our operator applies it on its other products.

6. Fair use and licensed content

Not all use of copyrighted material is infringing. The content you are reporting may be licensed, in the public domain, covered by fair use or a similar exception, or your own work uploaded by someone you authorised. We are not a court and cannot adjudicate ownership or fair-use disputes; we act on properly submitted notices and counter-notices.

7. EU and UK notices

For content affecting users in the EU/EEA or the UK, the same contact in Section 2 handles notices; we also comply with applicable notice-and-action duties under the EU Digital Services Act and UK law for the categories of content they cover.